State transportation guidance
West Virginia covered rides
The official state program is West Virginia Department of Human Services. Contact the state or your health plan to confirm eligibility, covered services, required notice, and the correct ride contact for your plan or location.
West Virginia Medicaid members can use the statewide Modivcare broker for non-emergency, non-ambulance transportation to covered services at 1-844-549-8353. Ask Modivcare about the state’s separate gas-mileage reimbursement route if the member may drive or use an eligible driver.
Route details: Use the Modivcare route for non-emergency, non-ambulance transportation to covered services. Ask the broker about individual trip handling and any mileage-reimbursement process.
Official source · checked 2026-09-18
Open the official transportation source. Applies to West Virginia Medicaid non-emergency, non-ambulance transportation, statewide.