Long-distance medical rides
Ambulatory transportation to medical appointments, with drivers meeting riders at the door and offering arm assistance.
Source: ProTran East: transportation and rider assistanceProvider profile
ProTran East
ProTran East specializes in long-distance medical trips for people who lack other transportation. Its volunteer-driver model uses personal cars for door-to-door rides.
Registry business base: YAKIMA, WA 98902
Public listingResearched profile
Publicly described highlights
- Long-distance medical ridesDirect serviceSource: ProTran East: transportation and rider assistance
- Attendant supportDirect serviceSource: ProTran East: transportation and rider assistance
Publicly described services
Transportation services
Attendant support
Riders who need more help may bring an attendant who can assist with getting into vehicles and facilities.
Source: ProTran East: transportation and rider assistanceGeographic scope
Where they operate
Benton, Franklin, Walla Walla and Kittitas counties; Lower Yakima Valley
The state resource listing specifies trips of at least 50 miles one way. Confirm both addresses and eligibility when calling.
Source: Washington Department of Health resource listing: ProTran EastDetails from the sources
Booking and trip details
Mobility fit
The state resource listing says wheelchair transport is unavailable. Discuss transfers and assistance needs before scheduling.
Source: Washington Department of Health resource listing: ProTran EastAdvance notice
The listing asks riders to call 5–7 business days ahead; rides depend on availability. It lists office hours Monday–Friday, 8:30 a.m.–4:30 p.m.
Source: Washington Department of Health resource listing: ProTran EastPayment and coverage
The WA DOH listing says Medicaid recipients are not served and directs them to People for People. It lists private pay and possible private-insurance reimbursement after paying upfront.
Source: Washington Department of Health resource listing: ProTran EastDriver preparation
Published training includes first aid/CPR, defensive driving and passenger assistance. The provider describes background checks and pre-trip vehicle inspections.
Source: ProTran East: transportation and rider assistanceCompany background
About the company
A community transportation model
Founder Vernita Adolf describes a background in transportation and social services, followed by the creation of the nonprofit ProTran East in 2016. Volunteer drivers use their own cars to help people reach distant medical appointments.
Source: ProTran East: history and volunteer modelRegistry record details
Legal namePROTRAN EAST
NPI1053232132
Registry datesChecked Sep 17, 2026 · Updated Jul 23, 2026
References
Sources for this profile
- ProTran East: transportation and rider assistance provider source · checked Sep 18, 2026
- ProTran East: business contact provider source · checked Sep 18, 2026
- ProTran East: history and volunteer model provider source · checked Sep 18, 2026
- Washington Department of Health resource listing: ProTran East regulator source · checked Sep 18, 2026
- CMS NPI Registry: ProTran East registry source · checked Sep 18, 2026