Bus information and same-day or next-business-day cancellations.
Source: Greenway staff and contact rolesProvider profile
Greenway Public Transportation
Greenway is the Western Piedmont Regional Transit Authority, offering scheduled van rides and public bus services in Alexander, Burke, Caldwell and Catawba counties.
Registry business base: CONOVER, NC 28613
Dial-A-Ride requests and future cancellations.Source: Greenway staff and contact roles Source: Greenway services and hours
Public listingResearched profile
Publicly described highlights
- Dial-A-Ride vansDirect serviceSource: Greenway services and hours
- ADA paratransitDirect serviceSource: Greenway rider policies and paratransit
- Recurring tripsDirect serviceSource: Greenway rider policies and paratransit
More contact details
Administrative line; this is the number in the NPI record.
Source: Greenway staff and contact rolesPublicly described services
Transportation services
Dial-A-Ride vans
Demand-response and paratransit van trips are booked by appointment in the four-county area.
Source: Greenway services and hoursADA paratransit
A separate eligibility process applies to complementary paratransit near bus routes in Conover, Hickory and Newton.
Source: Greenway rider policies and paratransitRecurring trips
Space permitting, flex-route subscription reservations can cover repeated trips such as dialysis or physical therapy.
Source: Greenway rider policies and paratransitGeographic scope
Where they operate
Alexander, Burke, Caldwell and Catawba counties
Service type, route, eligibility and appointment availability differ by location.
Source: Greenway services and hoursDetails from the sources
Booking and trip details
Scheduling office
The published weekday scheduling window is 8:30 a.m.–5 p.m.
Source: Greenway services and hoursBooking details
Have both addresses, required arrival and return times, mobility devices, and companion information ready.
Source: Greenway rider policies and paratransitAssistance boundaries
Drivers help passengers board and exit but do not provide medical care or enter homes.
Source: Greenway rider policies and paratransitCompanions
Tell scheduling staff when a personal care attendant will ride; the published policy permits a PCA to travel free.
Source: Greenway rider policies and paratransitOffice address
The contact page lists 1459 Robinwood Road, Newton. Rider policies also retain a Conover office address; confirm the destination before visiting.
Source: Greenway rider policies and paratransitCompany background
About the company
A regional system since 2008
Greenway says WPRTA began operating on July 1, 2008, following a study and consolidation effort involving four counties and local cities.
Source: Greenway history and legal identityRegistry record details
Legal nameWESTERN PIEDMONT REGIONAL TRANSIT AUTHORITY
NPI1003166901
Public organization aliasesGreenway Public Transportation
Alias source checkedSep 14, 2026
Registry datesChecked Sep 14, 2026 · Updated Sep 18, 2012
References
Sources for this profile
- Greenway services and hours provider source · checked Sep 17, 2026
- Greenway rider policies and paratransit provider source · checked Sep 17, 2026
- Greenway staff and contact roles provider source · checked Sep 17, 2026
- Greenway contact locations provider source · checked Sep 17, 2026
- Greenway history and legal identity provider source · checked Sep 17, 2026
- CMS NPPES organization record registry source · checked Sep 17, 2026